Exotel

Turn every call into a smarter customer conversation

iAhub brings you Exotel, a cloud contact centre and communication platform that unifies calls, SMS, WhatsApp and more, so your teams can serve customers from anywhere.

Conversations handled per day
+ 60 M

Trusted by thousands of businesses across emerging markets.

Availability
+ 90 %

Cloud-grade uptime across software and operators.

Omnichannel

Channels

Voice, SMS, messaging apps, and more.

What is Exotel?

Exotel replaces scattered phone lines and legacy call centres with one cloud-based system for all your customer communication. Your teams log in from a browser, plug in a headset, and handle calls and messages with full visibility and control.

Core Features

Exotel replaces scattered phone lines and legacy call centres with one cloud-based system for all your customer communication. Your teams log in from a browser, plug in a headset, and handle calls and messages with full visibility and control. Think of it as your always-on, AI-ready communication backbone.

Why it matters for your business

Why partner with iAhub for Exotel?
We combine deep CX and automation experience with Exotel’s proven cloud platform. That means you get the right architecture, the right integrations, and a roadmap that is realistic for your business.

Typical use cases

Typical quick wins: reduce response time, resolve more queries on first contact, and increase agent productivity through automation.

Ready to modernise your contact centre and business phone system?

Book a discovery session with iAhub to see how Exotel can fit into your environment.

Complete the form below to get started.

Book a Call
I am interested in

CRM & Customer 360 Solutions

Turn Customer Relationships into a Growth Engine

Marketing Automation

Marketing Automation Make good marketing happen on its own

Omnichannel Cx

Omnichannel Customer Experience

Contact Center

Turn every call into a connected customer conversation.

Case Management & Workflow Automation

Smart, unified service for every request.

Self-Service and Knowledge

Smart support that empowers people and reduces cost.

Agentic CX

End-to-end intelligent customer experiences

Private LLM

Turn your data into a secure enterprise AI engine.

IT Service Management

IT Service Management that Makes IT Work for Business

Asset Management

Turn hidden IT assets into visible value.

IT Operations Management

Keep your business always on with smarter IT operations.